TWC’s Business and Services

TWC operates an extensive water supply networkand service infrastructure across Taiwan, serving as the primary provider of tap water nationwide. The only exceptions are Taipei City in its entirety, and specific districts in New Taipei City—namely Xindian and Yonghe (entire districts), most areas of Sanchong and Zhonghe, and parts of Xizhi—which are served by the Taipei Water Department. TWC’s core business operations include:
• Supplying public and industrial water across Taiwan.
• Developing water sources and constructing water supply facilities to promote the accessibility of tap water throughout Taiwan (excluding Kinmen and Matsu).
• Operating and investing in businesses related to tap water services.

Water Source Management

In response to extreme climate change and rising water demand, TWC has implemented a diversified water sourcing strategy that includes groundwater, surface water, reservoir water, as well as seawater and brackish water. The company also strengthens its allocation capacity through inter-system and inter-regional backup transmission pipelines, enabling optimized resource distribution between wet and dry seasons.

Customer Management