Taiwan Water Corporation Global Information Network Privacy Policy

Dear Internet user, welcome to Taiwan Water Corporation global information network, for protecting your personal information and privacy, our information network has established a privacy policy. You will learn from the policy how your information will be collected, used, and protected in our information network and other service networks. Please read them in detail.

Applicable Range

Here is the privacy policy applicable for you when involving in the protection of collecting and using your information in our website, but not applicable when involving the information collected and used in other websites redirected from our network.

Information Collection

Our network might collect personal information from the users according to needs.


E-paper subscription: Upon applying for our e-paper subscription, you will be asked to provide your personal information including your true name, sex, e-mail address, water no., postal code, full address, subscription items and subscription region.

Personalized web page: Upon applying for personalized web page, you will be asked to provide your personal information including your name, sex, phone number, cell phone number, and e-mail address.

Client Service: When you are using our online application service, we will ask you for your water no.

Online payment: When you are using out information network for making payments for the water bills, our network will connect you to a third party for transaction, such as ezPay. In this case, the privacy policy should be based on the third party’s policy, and our policy is not applicable under this circumstances.

General surfing: Our information network will create a log file that will store the personal information including the IP address of the connecting computer, surfing time, browser, and browsing and click through information will be collected in order to increase the service quality of our information network.

Others: If you are trying to provide opinions through our service web form, we will save the information and process record. You can also provide your personal information such as email address and your name on our discussion forums. These are not applicable in our privacy policy.

You can also be redirected from the horizontal advertisements or other promotional links, and participate in contests or other sales activities, which will ask you to provide your personal information. In this case, the privacy policy should be based on that web sites’ own privacy policy, and our information network is not responsible for your information.

Sharing, Spreading, and Using the Information of the Internet Users

Our information network will not sell, exchange, or rent out any of your personal information to other person or group. Only in the below circumstances our information network will use your information under our privacy policy.


Provide other services or benefits: When we need to provide other services and other benefits, we will need to share your information with a third party, and you will be notified before the data is collected, and you will be able to choose whether to accept the offer or not.

Statistic and analysis: Our information network will conduct researches on the users behaviors according to the information provided through registration, surveys, sales activities or the log files from the server. The researches are based on the information collected from all of the internet users in order to increase our service quality, and we will not use individual information for conducting analysis.

When law enforcement units ask for private information from a particular individual for public safety, our information network recognizes the authority of the law enforcement units and will provide cooperation based on legal procedures.

Policy on Using Cookies

In order to provide personalize service, our information network will use Cookies to store or even track specific information from the Internet users. Cookies are transferred from the server and stored in the users’ personal hard drive. You can use the “preferences” and “advance” settings on Netscape browser, or the “safety” option” on Internet Explorer to fix or choose the settings for Cookies. If you chose not to accept all Cookies, you might not be able to use some of our personalized services or participate in activities. In general, our information network will install Cookies and read the information from them under these circumstances:


To provide better and more personalized services: In order for you to be able to participate in personalized interactive activities, our information network would install Cookies during registration or log-in and it will be modified after log-out.

For gathering statistics of the people browsing the pages and make analysis on the browsing style of those people: In order to gain more understanding in the web browsing conditions for becoming the guideline that can help us to improve our services.

About personal responsibilities each individual should take to protect personal information

Please keep your member account, password and other personal information safely, and please don’t give your personal information, especially your password to anyone. Be sure to Log-out your account when you are exiting our network after finishing using our member’s services, and be sure to close all browser windows when using public computers in libraries, schools, or internet cafe to protect your personal information or mail from other people.

Privacy Policy Revision

Our information network will revise our policy from time to tome to be more coherent in the modern privacy protection standard. Whenever we are making large revision, we will post notices on our web page to inform you about our revisions.

Consul for Our Privacy Policy

If you have any question or opinion about your information being collected, used, or renewed on our network, please contact us during our office hour at: 04-22244191 extension 572, or you can use our online form and our email to contact us.

Taiwan Water Corporation Global Information Network Privacy Policy

Dear Internet user, welcome to Taiwan Water Corporation global information network, for protecting your personal information and privacy, our information network has established a privacy policy. You will learn from the policy how your information will be collected, used, and protected in our information network and other service networks. Please read them in detail.

Applicable Range

Here is the privacy policy applicable for you when involving in the protection of collecting and using your information in our website, but not applicable when involving the information collected and used in other websites redirected from our network.

Information Collection

Our network might collect personal information from the users according to needs.


E-paper subscription: Upon applying for our e-paper subscription, you will be asked to provide your personal information including your true name, sex, e-mail address, water no., postal code, full address, subscription items and subscription region.

Personalized web page: Upon applying for personalized web page, you will be asked to provide your personal information including your name, sex, phone number, cell phone number, and e-mail address.

Client Service: When you are using our online application service, we will ask you for your water no.

Online payment: When you are using out information network for making payments for the water bills, our network will connect you to a third party for transaction, such as ezPay. In this case, the privacy policy should be based on the third party’s policy, and our policy is not applicable under this circumstances.

General surfing: Our information network will create a log file that will store the personal information including the IP address of the connecting computer, surfing time, browser, and browsing and click through information will be collected in order to increase the service quality of our information network.

Others: If you are trying to provide opinions through our service web form, we will save the information and process record. You can also provide your personal information such as email address and your name on our discussion forums. These are not applicable in our privacy policy.

You can also be redirected from the horizontal advertisements or other promotional links, and participate in contests or other sales activities, which will ask you to provide your personal information. In this case, the privacy policy should be based on that web sites’ own privacy policy, and our information network is not responsible for your information.

Sharing, Spreading, and Using the Information of the Internet Users

Our information network will not sell, exchange, or rent out any of your personal information to other person or group. Only in the below circumstances our information network will use your information under our privacy policy.


Provide other services or benefits: When we need to provide other services and other benefits, we will need to share your information with a third party, and you will be notified before the data is collected, and you will be able to choose whether to accept the offer or not.

Statistic and analysis: Our information network will conduct researches on the users behaviors according to the information provided through registration, surveys, sales activities or the log files from the server. The researches are based on the information collected from all of the internet users in order to increase our service quality, and we will not use individual information for conducting analysis.

When law enforcement units ask for private information from a particular individual for public safety, our information network recognizes the authority of the law enforcement units and will provide cooperation based on legal procedures.

Policy on Using Cookies

In order to provide personalize service, our information network will use Cookies to store or even track specific information from the Internet users. Cookies are transferred from the server and stored in the users’ personal hard drive. You can use the “preferences” and “advance” settings on Netscape browser, or the “safety” option” on Internet Explorer to fix or choose the settings for Cookies. If you chose not to accept all Cookies, you might not be able to use some of our personalized services or participate in activities. In general, our information network will install Cookies and read the information from them under these circumstances:


To provide better and more personalized services: In order for you to be able to participate in personalized interactive activities, our information network would install Cookies during registration or log-in and it will be modified after log-out.

For gathering statistics of the people browsing the pages and make analysis on the browsing style of those people: In order to gain more understanding in the web browsing conditions for becoming the guideline that can help us to improve our services.

About personal responsibilities each individual should take to protect personal information

Please keep your member account, password and other personal information safely, and please don’t give your personal information, especially your password to anyone. Be sure to Log-out your account when you are exiting our network after finishing using our member’s services, and be sure to close all browser windows when using public computers in libraries, schools, or internet cafe to protect your personal information or mail from other people.

Privacy Policy Revision

Our information network will revise our policy from time to tome to be more coherent in the modern privacy protection standard. Whenever we are making large revision, we will post notices on our web page to inform you about our revisions.

Consul for Our Privacy Policy

If you have any question or opinion about your information being collected, used, or renewed on our network, please contact us during our office hour at: 04-22244191 extension 572, or you can use our online form and our email to contact us.