Corporate Governance

TWC is committed to transparent and accountable corporate governance to support sustainable development, protect stakeholders’ rights and interests, and ensure that governance and execution systems operate in parallel. The shareholders’ meeting is the Company’s highest authority, responsible for electing directors and supervisors and resolving major corporate matters, thereby setting the fundamental direction of corporate governance. The Board of Directors reviews corporate strategies and makes major decisions. Functional committees, including the Sustainable Development Committee, the Land Review Task Force, and the Risk Management Committee, strengthen professional review and governance effectiveness. The Risk Management Committee will be upgraded to a functional committee in 2026. Supervisors independently exercise supervisory authority in accordance with the law, overseeing the Board of Directors and corporate operations. Management departments implement strategies in line with Board resolutions and are responsible for daily operations, resource allocation, and performance tracking.

Board of Directors 

The Board of Directors is chaired by the Chairperson and comprises the President, labour directors, independent directors, experts and scholars, and representatives of local county and city governments. Board members possess the knowledge, experience, skills, and competencies required to perform their duties, including expertise in water utility operation and management, environmental engineering, civil engineering, hydraulic engineering, business administration, international business, marketing management, international trade, economics, information and finance, law, technology, accounting, financial management, public affairs, industrial development, architectural planning, urban planning, social and women’s welfare, gender equality, labour-management communication, and risk management. This diversity of expertise improves decision-making quality and governance effectiveness. Supervisors are independent of the Board and exercise supervisory authority in accordance with the law, reviewing and supervising the execution of duties by the Board and management departments to strengthen internal governance and checks and balances. In terms of diversity, there are currently eight women among directors and supervisors, including five directors and three supervisors, helping enhance the diversity and completeness of governance decision-making.

Operational Performance

Technology Innovation and Development
As the most critical water supplier for Taiwan’s technology-driven economy, TWC continues to introduce technology and innovation into water supply infrastructure and service applications, enabling smarter, more energy-efficient, effective, and precise operations and management. TWC actively applies AI technologies across different stages of water supply operations and is committed to building forward-looking smart water services. Through technological innovation and smart development, the Company enhances integrated operational, environmental, and social performance. Technology innovation and development cover both the introduction and application of new technologies and talent training, allowing software and hardware capabilities to advance together. In January 2026, TWC integrated the R&D section of the Engineering Department with relevant functions of the Professional Training Centre under the Human Resources Department to establish the Research and Training Department, consolidating technology development and related talent cultivation functions.
TWC’s core value is to provide users with tap water that is sufficient in quantity and superior in quality. The Company has defined four key technology priorities, three innovation commitments, and seven R&D objectives. Through the three commitments of strategy formulation, implementation management, and impact assessment, TWC directs resources effectively to key technology areas and fulfils its goals and responsibilities for sustainable water resources management.

Risk Management Performance Evaluation and Continuous Improvement
Effective review and improvement of risk management are essential to sound corporate operations. In addition to identifying risks each year, TWC develops corresponding response measures to reduce residual risks. The Company conducts quarterly rolling reviews and convenes Risk Management Committee meetings every six months. Through annual rolling reviews and revisions of the implementation plan, TWC integrates risk management into corporate strategy and the daily work of every employee, aiming to manage risks properly during normal operations and respond effectively to crises when unexpected situations occur.