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Introduction to payment method

Payment Methods:

1.By EFT(Electronic Funds Transfer)
   It is time-saving and convenient for you to pay water fee by EFT with your
   passbook, personal seals and the recent bill receipt at the account-opening
   post office, every financial institution or our local service center.

2.By Water Fee Deposit Agents
   Before the payment or deposit due date, you can make the payment with the
   payment notice from us at any convenience stores, and financial institutions of
   our signatory payment deposit agents.

3.Withholding from credit card
   If your credit card bank has started the service for payment withholding from
   credit card, after you complete the application procedure, your water fee for
   every period will be noticed along with MTD credit expenditure by the bank.

4.By VOX (Voice-Operated Transmission)
   Customers transmit payment information by telephone keystroke to
   automatically withhold payment from his account. At present, Taipei Fubon
   Bank provides this payment service and must apply in advance.

5.Pay Online
   Our signatory pay-on-internet agent is “e-Bill”, provided on-line payment by
   Web ATM. Other web banking agents such as Taiwan Cooperative Bank, Land
   Bank of Taiwan, Taiwan Business Bank, JihSun Bank, Citi Bank Taiwan, Chang
   Hwa Bank, Hua Nan Bank, E.SUN Bank, Bank of Taiwan, Taipei Fubon Bank,
   Yuanta Bank, First Bank, Cathay United Bank, Taishin International Bank, Bank
   of Kaohsiung, also provide online services for water fee payment.

6.By ATM
   You may pay the water bill by ATM. The available financial institution for now is
   Land Bank of Taiwan, and only for its debit card.

7.By mail
   Customers can send cash, sight checks, or postal drafts with a clear indication
   of water numbers and contact methods by registered mail to local service
   center for the payment. We will send the further receipt after verification.

8.Pay In Person
   Customers can come to our nearby service centers for the payment.

9.Use KIOSK to print water bill at convenience stores
   You can enter customer number at convenience stores (ibon, OK•Go, FamiPort,
   Life-ET) using KIOSK, then print and pay water bill directly.

10.Mobile Payment
 (1) You can pay water bill by using mobile payment APPs such as Taiwan Pay,
     JKO Pay, Pi APP, Line pay (ipass) and mobile bank APPs.
 (2) Scan the QR Code displayed on water bill, and it will show details of water
      fee, then click”Credit Card Payment”to complete the payment.
 (3) You can also connect to Taiwan Water Corporation website by mobile, click”
      Online Service”,enter customer number, then pay water bill online with a
      credit card.

11.Due Date 
 (1) Within payment due date:
       Till the 21st of the month for the payment (the due date on holidays will be
       postponed to the next workday), please bring your bill to every represented
       convenience store, financial institution, Credit Cooperative, Farmer's and
       Fishermen's  Association, and our operation and service centers to make the
       payment, or by the internet, VOX, and your mobile phone.  
 (2) Past payment due date but within deposit due date:
      Till the 21st of the next month after the charging one, please bring your bill
      to every represented convenience store, financial institution, Credit
      Cooperative, Farmer's and Fishermen's Association, and our operation and
      service centers to make the payment, or by the internet, VOX, and your        
      mobile phone. Only that we will accordingly charge you for the late fee in
      combination with the water fee of next period.

12.Payment Voucher (to claim prize with uniform invoice):      
     The number of carrier recorded on the water bill or payment voucher which is
     the identification code to claim your prize or print winning cloud invoice
     certification copy. In order to protect your rights and interests, please retain it
     properly.
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Updateing Date:2021-11-12 09:29
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